Shipping policy


Earthly Woven Apothecary is one woman owned and operated. We do not refer to ourselves as a “business”. The etymology of the word “business” reflects being busy and anxious, which goes against everything we stand for. Earthly Woven is not a traditional business that goes with the ways of the world.

Earthly Woven was created with the intent to alleviate stress and anxiety, which are connected to the leading causes of several chronic health conditions. The art of being busy is what the world thrives on at the expense of true wellness. True wellness requires patience and trust in the Most High. These are the two values that Earthly Woven will always uphold.

We take our time and care to create each one of our handcrafted creations for you. Catering to individuals with different ailments and imbalances within the body requires a tremendous amount of spiritual energy and intention. This is what goes into everything we create and what makes our creations unique. With this, there must be a balance between rest and production.  

With that being said, we are not a business and I do not rush our craft for anyone. I will never rush when it comes to making healing products. That is not the intent that I want going into them. If I went about this in a rushed manner, then they would not work. The art of natural healing takes time and is not meant to be rushed.

We simply believe that energetic exchange through commerce requires patience. I am the one person who creates everything you see in regards to Earthly Woven. I am the founder, herbalist, graphic designer, chemist, web designer, content creator, marketing specialist, creative director, project manager, customer service representative, bookkeeper, etc. I do not detail this for sympathy, but for awareness if you’re new to Earthly Woven. I chose this route because this is what I love to do and this is how I chose to do it. 

The beauty of being an owner is that I can create these conditions that benefit and align with my personal beliefs.  The beauty of free will is that it  gives us each the choice to accept or decline the conditions that have been set forth. If these conditions do not align with you, then you are not required to exchange anything monetarily with us. We understand and you are simply not our target market.

If patience and trust is a value then welcome to Earthly Woven Apothecary. You will see why our products are loved by many. 

It is always worth the wait.


SHIPPING POLICY TIME FRAME
All orders take 14-27  business days NOT including Mondays, weekends and holidays to ship out. Our shipping is subject to and can be changed if needed due to high demand and COVID-19. Sometimes unforeseen circumstances happen and if we need to add additional days, we have the right to do so.

If there are any changes then we will send a notice via our Instagram 
IG: @earthlywoven and facebook: Earthly Woven

Sometimes it will not take this long and sometimes it will. There are many factors that go into shipping time frame such as demand, holidays, delays, limited amount of worker at the post office, family emergencies, etc 
 

ORDER CONFIRMATION
You will receive order confirmation directly after your purchase. It will be on the same screen as you purchased. There will also be a confirmation for purchase sent directly to your inbox. If you receive a confirmation, then that means your order went through and we received it as well. 


TRACKING NUMBERS
When your order is ready to ship then you will receive a tracking number in your email inbox. If you don’t receive a track number, then your order is not ready to ship. When your order is ready to ship you always receive a tracking number. 

We have not lost or forgotten about your order. We are also not stealing your money or withholding what you purchased. Most of the time longer shipments time are due to high volume of orders and or unforeseen circumstances with our suppliers. 

If you haven’t received tracking info it  just simply means your order is not ready yet:)

Sometimes you will receive tracking info and it will say that they have not received the package. Give at least 3-6 days for the system to update. The post office does not always log in packages the day that we drop them off. 

Please do not hesitate to contact us via email and we help with anything you need.

 

INCORRECT SHIPPING ADDRESS
If you place an order with an incorrect address, you will need to pay for the $15 address adjustment fee to have it changed. Please double check your information as you are submitting your order. You will need to reach out via email and let us know you have entered the wrong address. If you can catch it within 1-3 days this fee will be waived. After those 3 days you will have to pay $15. 
Email: earthlywoven@gmail.com
State your first/last name, order number. and correct address.